Gaming should be fun, not stressful. Marsbahis believes every player has the right to a safe and healthy gaming experience. Following responsible gaming principles means protecting yourself and your family.
At Marsbahis, we follow six core principles to ensure responsible gaming. Each one is designed to keep you more informed and safer.
Only players aged 18 and above may register an account at Marsbahis. Age is verified through ID at the time of registration. Protecting minors is our highest priority.
You can set your own daily, weekly, or monthly spending limit. Once a limit is set, it cannot be exceeded — this control is entirely yours.
Decide in advance how long you'll play each day or per session. Once the time is up, the platform will automatically remind you to take a break.
If you need a short break from gaming, use the cooling-off feature. Your account can be temporarily deactivated for anywhere between 24 hours and 6 weeks.
If you feel you're losing control of your gaming, you can permanently exclude yourself for anywhere between 6 months and 5 years. Having the courage to make that decision is a sign of real strength.
The Marsbahis responsible gaming team is always here for you. If you have any concerns about your gaming, reach out to support — we are here to help, not to judge.
Online gaming is now part of everyday entertainment for millions of people in Bangladesh. From slots to Live Casino, every game on Marsbahis can bring excitement and fun. But just like any form of entertainment, it is important to stay within your limits.
Responsible gaming is not just about playing less — it is about playing mindfully. Honestly asking yourself when you play, why you play, how much BDT you are spending, and how you feel afterwards is the first step toward responsible gaming.
At Marsbahis, responsible gaming is not just a list of rules — it is our commitment. Our primary responsibility is to ensure that every player gets enjoyment from gaming, not harm.
Decide in advance how much BDT you can set aside each month for entertainment. Only use an amount for gaming that you can afford to lose without it affecting your daily life.
Decide how long you will play before you start. Use a timer. When the time is up, stop — whether you are winning or losing.
Don't play when you're angry, stressed, lonely, or have been drinking. In these states, your judgment is impaired and you're more likely to take bigger risks.
Do not play for long stretches without a break. Take at least a 10-minute break every hour. Get up, have some water, and take a short walk.
There is no need to hide your gaming. Let your family know you play for entertainment and that you have a set budget. Transparency is the foundation of a healthy relationship.
If you feel you can no longer stay in control, reach out to the Marsbahis support team or a professional counselor. Asking for help is not a weakness.
Gaming addiction does not happen overnight — it builds gradually. Watch out for the following signs:
| Signs | Intensity | What to do |
|---|---|---|
| Chasing Losses with Bigger Bets | Warning | Take a Break |
| Constantly thinking about games | Warning | Set Your Limits |
| Lying to family or friends | Dangerous | Consider Self-Exclusion |
| Betting with borrowed money | Dangerous | Contact Support |
| Feeling restless when unable to play | Dangerous | Seek Professional Help |
| Losing focus at work or school | Warning | Set a Time Limit |
| Spending beyond your set budget | Basic | Activate a deposit limit |
Answer the following questions honestly. If more than 3 of your answers are "yes," please speak with our support team.
Set a maximum daily, weekly, or monthly deposit. A 24-hour waiting period applies to any increases.
Set a time limit for each game session. Auto-logout will activate when your time is up.
Get pop-up notifications at set intervals to remind you how long you've been playing.
Temporarily suspend your account for anywhere between 1 day and 6 weeks. You won't be able to log in during the break.
For a longer-term break from gaming, self-exclude for anywhere between 6 months and 5 years.
Our team is available 24/7 for any questions or assistance related to responsible gaming.
Answers to the most frequently asked questions about responsible gaming